Management & Human Factors

Human Factors play an essential role in a safe and just culture, where everybody plays a meaningful participating role.

Judgment, Effective communication and decisionmaking

How do you create a common picture of “what is really going on?”, and “what has to be done”?

How does your judgment develop? How should you communicate in an effective way about your judgment? How do you, with your a team, come to a supported decision? How to use your team to come to the best results? Also when the “heat is on”?

Professional space

How do you relate to my colleague when you have a significant message to bring across?

How big is your professional space, in which you can maneuver? Where are the boundaries, when can you cross them? How do you deal with deviations from the norms, rules or agreements?

Just culture and how manage threats and errors

Making mistakes is as normal as breathing ... Almost never we will see willful errors or mistakes. How do you deal with mistakes made by team-members? How do you manage mistakes made and how do you react in an effective way when mistakes are made? Was the mistake reported and what did the organization learn from the mistakes made (Just Culture?).

What is a threat? How to recognize threats? Preventive or actual? How do I manage threats or mitigate them? This to minimize the damage when it still did go wrong?