Yes Human Factors has delivered and executed a great Management Development program for us. In addition to this program, Yes provided a day of crisis management training (for all employees) using a Boeing 737-NG Flight Simulator. All this based on the lessons learned from (military) aviation. Shared situation awareness is essential, the reality of one is not always the reality of the other or conform with the real reality. Just Culture, effective communication, collaboration and asking questions are the key to success.
A good connection with the target group, brought in an excellent way with a direct effect in the work. "Closing the loop" has become a famous saying.
Walter van de Waterbeemd
Chief Human Resources Officer LeaseWeb Global B.V.
Chief Executive Officer LeaseWeb Global B.V.